We are a UK online casino built around slots, with thousands of online slots alongside live casino and classic table games. Join us to explore the games and manage your account.
Explore our welcome offer, weekly free spins, games, account verification, banking, safer-gambling tools, support and our licence.
Our filterable lobby includes classic 3-reel slots, video slots with bonus rounds and free spins, and high-volatility Megaways titles. We update the catalogue regularly. Big Bass Splash, Fluffy Favourites and Starburst are examples of listed games.
Our live casino is powered by Evolution. Play live blackjack, roulette, baccarat and game-show-style titles at tables open around the clock. High-definition streaming and interactive chat are available on desktop and mobile.
Our HTML5 slots and live casino work directly in mobile and tablet browsers with no app download needed.
Our welcome offer gives new players aged 18+ who make a first deposit of £10 or more 50 Free Spins on Starburst. We pay free-spin winnings as Bonus Cash, with 10x wagering on free-spin winnings and Bonus Cash. No code is needed, and there is no expiry of the offer itself.
Unless a promotion's specific terms state otherwise, you must wager 10x the amount of bonus won plus any remaining wagering requirement before cashing out. Withdrawing before completion forfeits all remaining bonus funds and outstanding promotions. Only bonus wagers contribute towards fulfilling the wagering requirement. Real-money wagers do not contribute. You can track your remaining wagering requirement on our withdrawal page.
Winnings from your bonus balance accumulate there until conversion after wagering is completed. For accounts that have deposited, conversion to withdrawable Real Money is limited to lifetime deposits, up to £250. For accounts that have not deposited, the cap is £50. We permanently remove any bonus balance above the applicable conversion cap.
We use Real Money to wager before bonus funds. Your bonus balance is used only when you lack enough Real Money to place a wager, and winnings return to the balances used in the same proportions as that wager.
Bonus wagers can only be placed on our specified bonus-enabled games, including Starburst, Big Bass Splash and Gates of Olympus. Blackjack, roulette, other casino-style games and progressive jackpot slots do not contribute to bonus wagering. For our welcome offer and weekly Mega Reel spins, Hi Lo games, Video Poker and Keno do not contribute either. Bonus-money wagering is unavailable on progressive jackpot slots, bingo, table games and live casino games. Our operating company may alter contributing games without notice, and we may change wagering requirements, but changes do not affect existing requirements or bonuses and offers already offered or claimed.
Our operating company sets maximum winnings at its discretion regardless of the accumulated amount shown. Maximum-win limits mean you may not receive all the spins displayed as remaining to play.
For our weekly Mega Reel offer, deposit £20 or more and enter code PRO. This gives you a chance to win 50-500 free spins on slots including Starburst, Irish Pot Luck, Fluffy Favourites and Chilli Heat. The top award is not guaranteed. Our Mega Reel with winning prizes of 50+ Free Spins is credited automatically on a qualifying deposit only when no other offer is available to claim in your on-site inbox and you have no pending withdrawal. The code is valid once per week from Monday to Sunday. The Mega Reel is for funded players only and can be used once per 7 days. Awarded spins are for one game chosen by our operating company.
You can permanently opt out of bonuses through our support team. Our operating company may disable future bonus crediting for reasons including excessive claims or responsible-gambling concerns, while existing bonuses and free spins remain valid. If a redeposit bonus or free-spin credit malfunctions, we will explore and offer a remedy if you submit your query within 7 days of the malfunction.
We prohibit bonus abuse through multiple accounts, collusion or gameplay patterns intended to meet wagering requirements in unintended ways. Deliberate low-risk wagering or hedging solely to unlock a bonus is also prohibited. Deceitful promotion manipulation or exploiting a conversion loophole before completing wagering may lead our operating company to suspend or close an account, void winnings and forfeit remaining funds.
Quick deposit and In-Game deposit do not automatically award promotional offers. If you are eligible and want to claim one, contact our customer support team. The Mega Reel is not received through Quick deposit. Closing the Mega Reel pop-up prevents its availability or re-credit until the next claim. Closing a general claim-promotion pop-up means that promotion will not be made available or re-credited.
Across all our promotions, you will not receive a promotion while you have a pending withdrawal. A promotion missed during that withdrawal will not become available after it is processed, although future promotions can still be offered. Inbox offers are valid only for the account they are sent to, identified by username and our send records. If people share a device, other accounts cannot claim that offer.
Promotional prizes must be claimed within 7 days of the winning notification being sent. Your account must be active when you claim for winnings or prizes to be valid. Promotional offers generally require a £10 minimum deposit unless their communication states otherwise, so the specific deposit requirements for our welcome and weekly offers govern those offers. A code sent in one of our promotional emails is valid only on the day that email is sent, up to 23:59, unless the email states otherwise.
Mega Reel spin wins follow the same Bonus Cash and maximum-win rules as our welcome spins. Promotional games are games of chance, and winning a prize is not guaranteed. The bonus wagering and conversion rules above apply unless this promotion's specific terms state otherwise.
Our deposits and withdrawals use GBP only. The minimum deposit in a single transaction is £10. You may add up to 3 payment cards, and every payment method must belong to and be in the same name as the registered account holder.
We accept deposits through Visa Debit, MasterCard Debit, Maestro, Paysafe Card, Pay by Mobile, PayPal, Neteller and Skrill. Pay by Mobile deposits incur a £2.50 transaction fee.
Our operator Jumpman Gaming Limited holds customer funds in a client bank account separate from company funds. Customer balances are not protected in insolvency, at the Gambling Commission's Not Protected level. If that protection status changes, customers must accept the change before further gameplay.
You have the legal right to withdraw your full Real Money balance in a single transaction, subject to possible additional due-diligence, account-activity and verification checks that may delay processing. Bonus funds cannot be withdrawn directly. Their conversion follows the bonus rules described above. We can pay withdrawals to any card registered on your account. Tell us when a card needs removing. Withdrawals cannot be sent to Pay by Mobile.
To request a withdrawal on mobile, log in and open My Account from the top-right menu. Select cashier under Your Trophies, then Make a withdrawal. Choose an amount or select other and enter it. The withdrawal screen shows your withdrawable money.
Your withdrawal remains pending while ID documents are reviewed and verified. If submitted ID documents are rejected, pending withdrawals return to your account balance within 48 hours. We then email you to request updated documents. A return to your account balance is not a payment to your bank.
When you register with us, you create a unique username and password and must keep them private and secure. You are limited to one account per person. For password recovery, enter your username or registered email address. We send a link to your registered email so you can log in and update your details.
In My Account, open Account Details to see Verification Status. It lists the documents required for your account and the status of each one. We may request evidence of age, identity, address and payment method, ask for additional or certified documents, and repeat checks to keep information current. Registration identity information is passed to authorised credit reference agencies to confirm identity and card details.
We require identification for your first withdrawal. You can submit documents after registration, or we will request them when you withdraw if they have not already been supplied. Typical documents are a valid passport or driving licence and a utility bill dated within the last 3 months showing your name and home address. We may request further payment evidence or notarised or certified ID at any time. If we request the front of a registered card, cover the middle 8 digits of its long number.
We use a secure third-party provider for ID checks through an external flow from My Account. Photograph only the photo page of a passport, or both sides of a driving licence or other two-sided ID. Place it on a solid, flat background without glare. Keep the image in focus and square on, filling the frame without cutting off edges. Upload each document in the correct category because incorrectly categorised documents are rejected.
Our proof-of-address flow from My Account connects to your utility provider on an external site. Find your provider and enter credentials there for real-time verification. If that route cannot verify you, use our on-site uploader to provide a manual document instead. The uploader also accepts proof of payment. Manually submitted documents undergo internal checks and can take up to three working days to process. We notify you by email if there is an issue.
Our operator Jumpman Gaming Limited carries out ongoing due diligence, KYC and source-of-funds checks under its Gambling Commission licence obligations. Source-of-funds checks are separate from standard ID verification, and deposit thresholds may trigger enhanced checks. Without sufficient documentation, we may restrict gameplay and cannot accept deposits or pay winnings. The department reviewing received documents stores them securely and treats them confidentially.
You can apply our safer-gambling tools yourself 24/7 through the responsible-gambling page linked at the bottom of our pages, without waiting for customer support. The on-site route gives immediate action for applying tools, subject to each tool's change and network-application rules. Taking a break or using another tool does not affect your balance or ability to be verified.
You can set, review or reduce a financial limit at any time. For GB customers, gross deposit limits count total deposits during the selected period. Withdrawals do not reduce what has already been counted or increase the amount still available under that limit.
Our limit periods run daily from 00:00 to 23:59 GMT, weekly from 00:00 Monday to 23:59 Sunday GMT, and monthly from the first through the final day of the calendar month. Each limit resets at the start of its next applicable period. Unused amounts do not carry forward.
You can self-exclude using our online tools or by emailing our support team with your requested duration. Self-exclusions must be applied for a minimum of 6 months, and the block cannot be lifted during that period. Unlike a brand-specific break, your request covers all Jumpman Gaming websites. It is applied across your accounts within 24 hours, preventing play, access and new registration during exclusion. Remaining Real Money is returned subject to necessary verification checks.
At the end of self-exclusion, your account remains closed. Contact us by email if you wish to reopen it. A one day cooling off period applies before access. Ordinary account closure is not self-exclusion or a responsible-gambling tool.
During self-exclusion, you must not open a new account with any Jumpman Gaming site. A breach, including during the first 24 hours, may lead our operating company to terminate the new account and forfeit winnings. Our operating company takes steps to remove your details from marketing databases within two days of notification and reasonable steps to prevent marketing as soon as practicable. We recommend requesting exclusion from other operators where you hold accounts too.
You can request Take a Break through our on-site tools or support for 24 hours, 48 hours, 72 hours, one week, two weeks, three weeks, one month or any period up to a maximum of 6 weeks. It restricts play only at the brand you request. Your account automatically becomes available for gameplay when the break concludes.
Reducing a limit takes effect immediately. Increasing or removing one requires a 24-hour cooling-off period. Afterwards, you must log in and re-confirm the change or your existing limit remains. If you set limits for more than one period or type, the most restrictive applies. Your financial limits apply across all current and future accounts we identify as yours on participating websites managed by Jumpman Gaming.
Following interactions with you or an account review, Jumpman Gaming may impose financial limits or cool-offs, remove cashier or gameplay access, or suspend or permanently remove access to its gaming websites where it has concerns about gambling control or harm. Its affordability procedures may apply a deposit threshold across Jumpman Gaming websites over a 4-week period. The threshold and its timeframe may change. Your own limits remain in place, with the most restrictive applying. You remain responsible for activity while your account is active.
GAMSTOP is a free service for self-exclusion from online gambling companies licensed in Great Britain. If you are registered with GAMSTOP, you are not permitted to use our website. Jumpman Gaming takes reasonable steps through the service to block existing access and further registration. Matching depends on the details you supply to GAMSTOP, which we cannot access, so keep them accurate and up to date. The service is not foolproof and cannot guarantee blocked access. Do not register, log in or otherwise circumvent exclusion. A breach may lead Jumpman Gaming to terminate accounts across its websites and forfeit winnings.
For independent gambling support, GamCare's UK National Helpline is 0808 8020 133. Our safer-gambling team can also be contacted by email. We work with GamCare, GAMSTOP and GambleAware, which offer free, confidential support.
Our Reality Check tool reminds you how long your session has lasted. Set it on our responsible-gambling page. Its timer starts with your first wager and repeats at your selected intervals. Each reminder offers options to continue playing, view transaction history or log out.
If you need help, our Contact Us page can launch a web form sent directly to our support team. You can also email our support team at [email protected]. Follow-up emails or multiple email chains about the same query can delay handling.
We aim to reply to customer emails within 2 business days by email. Our live chat is available from 9am to 4pm, Monday to Friday.
Our brand is owned by Play Gamified Limited and operated by Jumpman Gaming Limited, which is registered in Alderney under registration number 1858. Jumpman Gaming Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 39175.